According to the register of users subscribed to the merchant, the merchant will be able to make payment requests to Etpay so that they can be settled. These collection requests must meet the following conditions:

The maximum amount to be requested per security is 100,000,000 $CLP.
A merchant_order_id must be assigned to each collection.
Collections must be sent at least 2 business days in advance (holidays are considered non-business days).
Receipt of payment for the subsequent business day will close at 12:30 p.m., after which collection requests will be automatically rejected.

Date of contract payment date:	Request payments before:
Monday	Thursday 12:30
Tuesday	Friday 12:30
Wednesday	Monday 12:30
Thursday	Tuesday 12:30
Friday	Wednesday 12:30
Saturday	Thursday 12:30
Sunday	Thursday 12:30

Denial codes

Charge requests may be rejected individually for different reasons, the corresponding rejection codes are:

Código	Descripción
RC01	Amount is higher than the 100M security limit.
RC02	The user has the merchant registered but disabled.
RC03	The user does not have the merchant registered
RC04	The user does not have an active mandate with Etpay.
RC05	Amount in incorrect format
RC06	Missing fields in the charge/misformatted charge

Charge request methods

ETpay provides two methods to request charges according to the merchant's needs. The use of the API requires the use of the merchant_code and merchant_api_token credentials.

Via CSV

Via API